Azle Dental Care (ADC) is a dental office located at 912 Boyd Road in Azle, Texas. SmileGreat.com is ADC online website. ADC is owned and operated by a licensed dentist in Texas and is compliant with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). https://www.hhs.gov/hipaa/index.html
The following information outlines what ADC and its online website SmileGreat.com do with the general data collected from new and established patients and how patient data fits into the dental service provided by ADC.
What information is collected from patients?
When seeking to make a dental appointment either on the phone or online, patients provide the following contact information: full name, address, phone number, and e-mail address. After initial patient contact, electronic forms are e-mailed to patients requiring specific information to address their dental health.
How is the data collected from patients?
Patients instigate initial contact either by calling ADC or providing information online at SmileGreat.com for an appointment. After initial patient contact, ADC e-mails patient forms to the patient. Forms follow general information collection for dental appointment and patient assessment.
How is patient data kept secure?
Following HIPPA recommendations, ADC employs two third-party dental companies to manage and secure all office data. Patient forms are provided and managed by Modento Inc. All new and established patient data is secured off-site with Patterson Companies, Inc., a dental software management company specializing in cloud storage.
How is the data collected used?
1. Provide dental service to patients.
2. Respond to any direct request, question, or concern patients may have.
3. Offer information about special events, promotions, or surveys.
4. Notify patients of any change in an appointment or a general office request.
How does ADC use collected data to communicate to patients?
ADC will contact patients only by patient-provided mail address, phone, text, and e-mail. Patients have access to opt-out of text and email messages at any time. However, ADC maintains the right to contact any patient of record by direct phone call and First-Class mail.
ADC, SmileGreat.com, and any third-party company must protect and secure all patient information per federal guidance provided in HIPPA. If patients receive unsolicited contact using the patient’s ADC or SmileGreat.com contact information, please contact ADC first at (817) 444-1763. ADC will investigate the issue.